EAST VALLEY METROPOLITAN DISTRICT MANAGEMENT and BOARD OF DIRECTOR INFORMATION

11/2013

 

Management

Darcy Beard, District Manager

303-841-3474

 

Billing, Web Page and Accounting Service

Mail bills to or call for questions about your bill: 

East Valley Metro District

PO Box 440245

Aurora, CO  80044

303-284-7553

 

Operations

Professional Water Services Inc.

Bob Clodfelter  303-324-3997

Beth Clodfelter 303-472 3090

 

Board of Directors (term date)

Lawrence Hammond, President 303-947-6110 (5/16)

Neal Sandstede, Vice President (5/16)

Danelle Morgan, Treasurer 303-617-3858 (5/14)

Bill Waller, Secretary  303-690-0054 (5/16)

Trey Robbins, Director   (5/14)

 

Board Meetings

Board meeting are normally scheduled at 6:30 p.m. on the fourth Wednesday of the month at TACAir 7425 S. Peoria Street,  Englewood, CO 80111 (map) near Centennial Airport.     Meetings are open to the public.    The on-line agenda is usually available by the Friday before the meeting.

 

 

MISSION STATEMENT – Adopted 2004

 

The mission of the East Valley Metropolitan District is to provide quality and reliable water, sanitation and trash collection services to its customers on a long-term basis in the most cost effective manner.

 

GOALS/Objectives to support our mission.

 

1.         WATER RESOURCES: Continue to secure long-term reliable water supply resources.

 

a.         Continue to manage and maintain ground water right decrees.

b.         Work with other jurisdictions and establish logistical and operating agreements to allow for future water supply opportunities.

c.         Work with area consortium efforts to establish surface water supplies that will benefit the district.

 

2.         INFRASTRUCTURE:  Plan and provide funding for short and long term capital replacement and expansion needs.

 

a.         Develop and maintain a long-term capital replacement inventory and funding analysis.

b.         Provide for sufficient water production and storage capacity to adequately supply water now and in future water supply scenarios.

 

3.         MAINTENANCE:  Provide high quality current maintenance.

 

4.         TECHNOLOGY:  Continually research and implement new technology where cost effective.

 

5.         SERVICE:  Provide high quality customer service and communication.

 

a.         Respond to customer inquiries quickly and professionally

b.         Provide for accurate and timely billing services.

c.         Maintain and follow fair and equitable operating policies and procedures related to customer services.

d.         Provide professional and informational newsletter with billings.

e.         Provide special mailings or door-to-door fliers for emergency or other important out-of billing cycle notices.

f.          Maintain and publicize a quality web site.

g.         Provide summary water quality reports, financial and operational information to customers through the newsletter, web site and special notice.